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IT Service Support (8-HELP)

The IT Service Desk can help with any technology issues, questions or service requests. Find an answer online, call and talk to an expert or visit the BuckeyeBar or Tech Hub for in-person support.


Self Service

Ask questions, search for answers and order services, all available online through Self Service.



Dial 8-HELP from any campus phone or 614-688-4357 to speak to a technical support rep. Call Center hours can be found here.

TDD: 614-688-8743



The BuckeyeBar has two locations, one in 60A Thompson Library and another located in Tech Hub at the Tuttle Garage. The BuckeyeBar offers walk-in IT support during business hours. Technicians can assist with email/wireless access, site-licensed software, virus protection and other issues.



Request this service!

Multiple Ways to Get Help

The IT Service Desk is available online, in person and over the phone, providing a variety of options for IT help.

No Cost

All locations of the IT Service Desk are available at no cost—help is just part of being a Buckeye.

Online Knowledge Base

The OCIO Knowledge Base is a do-it-yourself online portal containing solutions to the most common IT problems.

Available to:

Ohio State students, faculty, staff and sponsored guests

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