BuckeyeMail on an Android Device
Please refer to the latest Microsoft Knowledge Base Article, Set up email on an Android phone or tablet, for the latest and up-to-date information.
*** Please note that there are various versions of Android Operating Systems, the information below might not be exactly the same as what you see on your device. ***
NOTE: See BuckeyeMail - Frequently Asked Questions (FAQ) for more information.
On the mobile device go into Settings.
Select Accounts & Sync.
Press the + button in the upper right hand corner of the window to add an account.
Select Exchange ActiveSync.
Enter your BuckeyeMail username into the Email Address field in the format email@example.com and then enter your current Ohio State password into the password field.
*** Please note that you must include the @buckeyemail.osu.edu, firstname.lastname@example.org, as your email address. ***
Click the Next button.
Once the account has been found your device will configure the phone and you will be asked to decide what information you would like to synchronize.
Click the Next button and give your account a name. You do not have to leave the default but please provide a name that will allow you to differentiate between multiple email accounts you may have on your phone.
Remote Device Wipe
Remote device wipe is a feature that enables the Microsoft Exchange server to set a mobile device to delete all data the next time that the device connects to the Exchange server. A remote wipe effectively removes all synchronized information and personal settings from a mobile device. This can be useful when a device is lost, stolen, or otherwise compromised. After a remote wipe has occurred, it is very difficult to recover data. However, no data removal process leaves a device as free from residual data as it is when it is new. Recovery of data from a device may still be possible by using sophisticated tools. Please refer to Mobile Device Management within Office 365 Web App for more information on how to remote wipe your device.
Rarely, you may run into a situation where your device can not communicate with the server using the default set up seen here. Please see this article for Alternative Settings that may be used.