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University E-mail Service: Outlook 2011 (Mac OSX) Configuration

You can easily configure your University E-mail Service account in Outlook 2011 using the steps below. If the configuration utility does not work, you can always manually configure your University E-mail Service Account. This utility will create your new University E-mail Service account your default but it does not delete other profiles.

  1. Save this zipped configuration utility file (OSU Outlook Profile Config.zip) to your desktop.
  2. Close Outlook.
  3. Unzip and run OSU Outlook Profile Config from your desktop.
  4. Type your Ohio State e-mail address (lastname.#@osu.edu).
  5. Click OK.

***Wait while Outlook opens.***

  1. Type your Ohio State e-mail address (lastname.#@osu.edu) and your Ohio State Username password.
    See my.osu.edu for more information about your Ohio State Username (lastname.#) and password.
  2. Type your Ohio State e-mail address (lastname.#@osu.edu) and your Ohio State Username password.

***Your profile is now configured and you are connected to the University E-mail Service.***

  1. Delete the configuration utility (OSU Outlook Profile Config) from your desktop.

Manually Configure Your University E-mail Account

To add your OSU University Email Service account to Outlook 2011, complete the following steps:

  1. Open Outlook. If you have never used Outlook, you should be prompted to add your account. If this is the case, skip to step 5.
  2. Click the Outlook menu and select Preferences.
  3. When the Preferences window opens, select the Accounts option.
  4. Click the Plus button in the lower left corner of the Accounts window, and select Exchange.
  5. Type your full OSU email address (lastname.#@osu.edu) for both the Email address and Username fields.
  6. Type your Ohio State Username password in the password field.
    See my.osu.edu for more information about your Ohio State Username (lastname.#) and password.
  7. Click Add Account.

That’s it! You should receive a confirmation message once the account has been added. It may take a few minutes for your account to sync and download messages into Outlook

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