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University E-mail Service: Get Help

The University E-mail Service is the Exchange-based, university provided e-mail and calendaring service provided for faculty and staff (click here for information on Buckeye Mail, the student e-mail service).

Need help? If you are unable to find the answer to your question online or you have encountered a technical problem, you should first contact your local desktop or IT support staff for assistance.
Information about common issues and actions are available online:

You may contact the IT Service Desk for assistance:

  • Self Service
  • Phone: 614-688-HELP (4357)
  • TDD: 614-688-8743
  • E-mail: 8help@osu.edu
  • Walk In Services:
    • IT Service Desk: 025 Central Classroom Bldg, 2009 Millikin Rd
    • Buckeye Bar: 60A West Wing, Thompson Library, 1858 Neil Ave Mall
  • Hours of operation

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