BuckeyeMail on a Windows Mobile Phone
Please refer to BuckeyeMail/Student Advantage - Office 365 Mobile Setup for the latest Knowledge Base information on configuration of Mobile Devices for Office 365.
See BuckeyeMail - Frequently Asked Questions (FAQ) for more information.
On the mobile device go into Settings.
Select email + accounts.
Select add an account.
Enter your username in the Email address field: email@example.com and your password.
Note: You must include the @buckeyemail.osu.edu as your email address, firstname.lastname@example.org. Your password is your OSU password.
Select the sign in button.
The next screen will stay for a few moments and will display the message “We’re looking for your settings…”.
Once the account is successfully added a Live Tile will be added to your home screen.
Remote Device Wipe
Remote device wipe is a feature that enables the Microsoft Exchange server to set a mobile device to delete all data the next time that the device connects to the Exchange server. A remote wipe effectively removes all synchronized information and personal settings from a mobile device. This can be useful when a device is lost, stolen, or otherwise compromised. After a remote wipe has occurred, it is very difficult to recover data. However, no data removal process leaves a device as free from residual data as it is when it is new. Recovery of data from a device may still be possible by using sophisticated tools. Please refer to Mobile Device Management within Office 365 Web App for more information on how to remote wipe your device.
Rarely, you may run into a situation where your device can not communicate with the server using the default set up seen here. Please see this article for Alternative Settings that may be used.